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How Invoices are Calculated

Invoices are calculated using lead 'tokens', and the number of lead tokens used is shown on your invoice.

A Standard lead = 1 token, and a 'Premium' lead (e.g. for a Building Survey) has a higher token value, e.g. 1.2575 tokens. 

Thus a standard lead token value of £3.30 would give a premium token value of £4.15

The token value of the lead is stored for each search, and is displayed in the Your Leads report in your control panel.

At invoice run rime, our system adds all the token values together, deducts any credits applied during the period, and calculates the £ value of the invoice.

This is why, unless you are only receiving 'Standard' leads, the number of lead tokens on your invoice will not match the number of leads you have actually received. If you are receiving 'Premium' leads (e.g. for Building Surveys) the number of lead tokens will exceed the number of leads sent.

You can easily check the number of leads and the value using the Your Leads reporting tools in your control panel. 

 

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User feedback for our Find a Surveyor service

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1921 Reviews

Anonymous

We were almost immediately contacted by two surveyor companies, and we had given instructions to do the work within 4 days of raising the enquiry on your site.

Posted 11 hours ago

Anonymous

I appreciate the advice that Wayne Norcliffe at Castle Surveyors provided. It was very helpful.

Posted 20 hours ago

Anonymous

Very good service, I had what I needed arranged within a few minutes, with the survey completed 2 days later.

Posted 2 days ago

Anonymous

Very good and prompt service, that provides a comprehensive list of available surveyors, who will respond promptly. Definitely worth using as surveyor fees vary widely!

Posted 3 days ago

Anonymous

A good choice of surveyors

Posted 4 days ago

Anonymous

Very easy to use. Allowed us to pick the right surveyor for our needs at the best price.

Posted 6 days ago

Anonymous

Was struggling to find a local RCS through normal channels before coming across Local Building Surveyors, popped in our requirements & was linked immediately with a Surveyor who was able to offer a date which aligned fully with our property purchase plans.

Posted 6 days ago

Anonymous

Swift reply and good price. We used John Endersby from Ajenda TDD for a Homebuyers Report. We are so glad we did. Right from the start, John was prompt, communicated well and was very efficient. We met on site to discuss a couple of areas we wanted him to look at, then left him to it. Within hours, we got a highly detailed email giving an overview of the house and a list of minor points. Far more than the telephone call we had expected. The written report followed, highly detailed, packed with photos. Provided advice and suggestions. A really professional job from someone with many years of experience. I would highly recommend him.

Posted 1 week ago

Anonymous

Very efficient and courteous service I could recommend to anyone

Posted 1 week ago

Anonymous

Very useful. Got in touch straight away and the survey was organised swiftly and hassle free.

Posted 1 week ago

Anonymous

Christopher from Hartree was brilliant. Thorough, reliable with great clear and easy to understand communication. Highly recommend.

Posted 1 week ago

Anonymous

Good website - threw up five local RICS-qualified surveyors; three contacted me and I chose one who came a couple of days later and performed the valuation I needed, writing a clear report.

Posted 1 week ago

Anonymous

excellent detail

Posted 1 week ago

Anonymous

Help to find a good surveyor who carried out an excellent job

Posted 1 week ago

Anonymous

Website was easy to navigate.

Posted 2 weeks ago

Anonymous

Andrew was forthright, honest and true to his word. He gave us an excellent and thorough report on an old house and gave us the confidence we needed. A very capable gentlemen who went above and beyond at every step, including recommending excellent craftsman to continue the onward works. I could not recommend enough. I have worked in the mortgage and surveying industry for nay on twenty years and to date, I have not seen such value for money or professionalism. I hope you don't retire before we move again Andrew!

Posted 2 weeks ago

Anonymous

Very good service the information saved us from losing a lot of money . Totally recommend getting survey done especially on old property, thank you for your help .

Posted 2 weeks ago

Anonymous

Quick and easy

Posted 3 weeks ago

Anonymous

Great communication, everything happened on time.

Posted 3 weeks ago

Anonymous

Survey arranged fairly promptly & report received 6 days after survey. It was obvious on reading the report it consisted of computer generated generic paragraphs & phrases strung together. Very little input from the surveyor as information that could easily have been obtained from the owner was not included. Our suspicions were confirmed when at the end the report was dated 28 September 2016 having actually been completed on 18 May 2021.

Posted 3 weeks ago

Anonymous

Got me just the right surveyor for the job. Delighted!

Posted 3 weeks ago

What is the RICS?

RICS - London

The Royal Institution of Chartered Surveyors is the organisation responsible for the training and regulation of Chartered Surveyors. To be listed on Local Building Surveyors, surveyors must be either a RICS Member (MRICS/FRICS) or a Firm Regulated by the RICS, so you can be assured that your survey will be carried out by a fully qualified regulated professional.

Find out more about the RICS

What Survey Do I Need?

What type of survey do I need?

If you are looking for something more than a simple property valuation (highly recommended if you are buying a new property), there are two common "standard" types of survey.  Check out the links below to find out more:

RICS HomeBuyer survey

Building Survey (Structural Survey)


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