I didn't get 5 results/estimates, why is that?

The maximum number of estimates you will receive is 5, and in many urban areas you will receive a full complement. But in some areas the actual number may be fewer, depending upon the number of surveyors offering RICS "Red Book" valuations in your area, as:

a) not all Chartered Surveyors are RICS Registered Valuers, and

b) some areas, particularly more rural areas, simply have fewer surveyors covering them!

Are your surveyors all local to my postcode?

Results will list surveying firms of a mixture of sizes and locations. Some are independent practitioners, and others may be larger firms covering wider areas. Smaller firms and independent surveyors tend to be highly localised - they don't like to waste hours 'on the road' travelling between surveys!

Larger firms with offices that are located out of your immediate locality usually employ surveyors local to the postcodes they appear in for the same reason, so you can expect that the surveyor carrying out your survey for any firm appearing in your search results will have a good knowledge of your local area. Just because the main office of a surveying firm is distant from your location does not mean the surveyor carrying out your valuation is not local.

If you are in any doubt as to the local knowledge of the surveyors returned, we'd recommend you simply ask about their experience of your locality before you choose.

Why do you ask for the postcode and address of the property?

We need your postcode to find local surveyors actively operating in the area. The full address helps surveyors answer any questions you may have based on the specific property, and its location, for which you require the valuation.

Why do you ask for my contact details?

We need these to email your estimates to you, and so the surveyors can contact you to discuss your exact requirements. If you choose to withold your contact information (by entering dummy information for example) you will still be able to view your search results on screen, but they will not be emailed to you. If you prefer not to be emailed but not called, simply enter 'please don't call me' in the telephone number field.

Can I withhold my contact details?

You can if you wish, but if you choose to withold your contact information (by entering dummy information for example) we will not be able to email your estimates to you, although you will still be able to view your search results on screen. If you want to receive confirmation of your estimates by email but prefer not to be called, simply enter 'please don't call me' in the telephone number field.

What do you do with my details?

Details of your survey estimate and personal details are are stored in our database, and sent to the surveyors shown in results so they can respond to you. They are prohibited from using your data for any other purpose. Your personal details may be used to send additional information about our other services if you tick the 'Please send me...' box. If you do not tick the box you will not receive any further offers from us. Under no circumstances will we sell or pass your personal data to any other party - please see our privacy policy for full details. 

Is your site secure?

Our website uses a Secure Socket Layer (commonly called an SSL certificate) to encrypt all data being transmitted between your browser and our webserver using the https protocol to ensure that no personal information can be intercepted. Click on the padlock in your browser address bar for details of our SSL certificate.

Are all your surveyors RICS surveyors?

Yes. All the surveyors or firms listed on our site are RICS accredited - either AssocRICS, MRICS, FRICS, or RICS Regulated Firms. Results may also return estimates for marketing networks such as Your Survey, that provide a centralised marketing service exclusively for groups of RICS Chartered Surveyors.