Charging and Payments
Invoicing and Payments
Invoices are generated on the last day of each calendar month for all referrals delivered during the month, and sent by email to the office designated your accounts office within a few days after the end of the month. If you require copy invoices, printable versions are available from the Invoice Reporting section of your account control panel.
Payment is due on the 14th of the month following the invoice date.
Payment by Direct Debit
Payments are taken by Direct Debit on or shortly after the 14th (the due date). Please note that all payments are shown on your bank statement as AZAB Ltd.
By default accounts have an initial monthly credit limit of 150 lead credits. When your lead value reaches this point no further leads will be generated until payment is cleared. This limit may be raised upon request or at our discretion, taking into account your normal activity.
If you would prefer to cap your expenditure at a lower level, simply email us at firstname.lastname@example.org and ask us to set your credit limit at the level that suits you best.
How Invoices are Calculated
Invoices are calculated using lead 'tokens', and the number of lead tokens used is shown on your invoice.
A Standard lead = 1 token, and a 'Premium' lead (e.g. for a Building Survey) has a higher token value, e.g. 1.2575 tokens.
Thus a standard lead token value of £3.30 would give a premium token value of £4.15
The token value of the lead is stored for each search, and is displayed in the Your Leads report in your control panel.
At invoice run rime, our system adds all the token values together, deducts any credits applied during the period, and calculates the £ value of the invoice.
This is why, unless you are only receiving 'Standard' leads, the number of lead tokens on your invoice will not match the number of leads you have actually received. If you are receiving 'Premium' leads (e.g. for Building Surveys) the number of lead tokens will exceed the number of leads sent.
You can easily check the number of leads and the value using the Your Leads reporting tools in your control panel.
We were almost immediately contacted by two surveyor companies, and we had given instructions to do the work within 4 days of raising the enquiry on your site.
I appreciate the advice that Wayne Norcliffe at Castle Surveyors provided. It was very helpful.
Very good service, I had what I needed arranged within a few minutes, with the survey completed 2 days later.
Very good and prompt service, that provides a comprehensive list of available surveyors, who will respond promptly. Definitely worth using as surveyor fees vary widely!
A good choice of surveyors
Very easy to use. Allowed us to pick the right surveyor for our needs at the best price.
Was struggling to find a local RCS through normal channels before coming across Local Building Surveyors, popped in our requirements & was linked immediately with a Surveyor who was able to offer a date which aligned fully with our property purchase plans.
Swift reply and good price. We used John Endersby from Ajenda TDD for a Homebuyers Report. We are so glad we did. Right from the start, John was prompt, communicated well and was very efficient. We met on site to discuss a couple of areas we wanted him to look at, then left him to it. Within hours, we got a highly detailed email giving an overview of the house and a list of minor points. Far more than the telephone call we had expected. The written report followed, highly detailed, packed with photos. Provided advice and suggestions. A really professional job from someone with many years of experience. I would highly recommend him.
Very efficient and courteous service I could recommend to anyone
Very useful. Got in touch straight away and the survey was organised swiftly and hassle free.
Christopher from Hartree was brilliant. Thorough, reliable with great clear and easy to understand communication. Highly recommend.
Good website - threw up five local RICS-qualified surveyors; three contacted me and I chose one who came a couple of days later and performed the valuation I needed, writing a clear report.
Help to find a good surveyor who carried out an excellent job
Website was easy to navigate.
Andrew was forthright, honest and true to his word. He gave us an excellent and thorough report on an old house and gave us the confidence we needed. A very capable gentlemen who went above and beyond at every step, including recommending excellent craftsman to continue the onward works. I could not recommend enough. I have worked in the mortgage and surveying industry for nay on twenty years and to date, I have not seen such value for money or professionalism. I hope you don't retire before we move again Andrew!
Very good service the information saved us from losing a lot of money . Totally recommend getting survey done especially on old property, thank you for your help .
Quick and easy
Great communication, everything happened on time.
Survey arranged fairly promptly & report received 6 days after survey. It was obvious on reading the report it consisted of computer generated generic paragraphs & phrases strung together. Very little input from the surveyor as information that could easily have been obtained from the owner was not included. Our suspicions were confirmed when at the end the report was dated 28 September 2016 having actually been completed on 18 May 2021.
Got me just the right surveyor for the job. Delighted!