Our directory is intended as a supplement to our referral service, and provides an additional online presence for surveyors using our service. Surveyors using our Referral System are automatically entitled to a Silver level subscription.
Our referral service and the directory systems have deliberately been kept separate and independent from one another to provide the greatest flexibility for you - the information delivered to users through the referral system is necessarily limited, but the directory allows you to expand your company information, add your logo, and take advantage of the rating and review system.
Adding or Editing Your Directory Listing
To add your directory listing you will need to be logged into the directory, which is separate from your main account control panel.
To access the directory click on the Directory link from your main control panel page. This will take you to a login page. Clicking the link should automatically log you in unless a) you didn't click the "Link accounts" option when registering, or b) your main account username or password has been changed, in which case you will need to follow the reset instructions on screen.
When you log in, you will be directed onto a screen listing your existing entries which you can edit. If you do not have an entry, click on the "Add Entry" on the menu on the top bar to open the entry screen.
You can add as many entries as you wish for different categories, offices or services.
Directory Reviews Moderation
Our directory allows customers to rate and review companies.
We believe reviews are an important source of feedback to companies on their performance, good, bad, or indifferent, as well as being an important source of information to potential clients about what they might expect from a company.
However, we are also aware that reviews may be used by disgruntled clients, property sellers adversely affected by a report, or even unscrupulous competitors, to unfairly damage a company's reputation.
As a consequence, all reviews are moderated before publication. When a review is posted in our directory, notification is emailed to both us, and the primary user of your account, but it is held unpublished until approved by us.
In general, our policy would be to publish reviews that appear legitimate, whether good or bad.
We would normally publish any positive review (with a rating of three stars or above) automatically, however a negative review is viewed more critically against a number of criteria to determine its legitimacy:
- general language used
- credibility of the review scenario
- whether the reviewer is likely to have used our site prior to instruction
- whether the review asserts dishonest or illegal conduct
- whether the reviewer indicates that some form of legal or dispute resolution procedure is being, or likely to be, pursued
In the case that the review fails either of the last two tests, the review will not be published and displayed on the site without the company's agreement and consent.
There are also situations where the review may be edited by us, usually to remove anything that might lead to an individual being personally identified without their consent.
It should also be noted that you have the right (and ability) to respond to any review posted on our site.
Adding 3rd Party Reviews to Your Directory Entry
If you wish to add reviews to your directory entry that you have gained through other sources, e.g. directly from your clients, Trustpilot, Reviews.co.uk, Google Local etc. we can do that for you.
IMPORTANT: we cannot accept reviews gathered through competitor sites, notably Really Moving
Send us your reviews at email@example.com and we will add them for you.
- Reviews must be genuine and from real clients
- You must include the date the review was given
- If from a source that allows a star rating (e.g. Trustpilot), please provide the source and star rating
- If a review has no star rating it will be displayed with blank stars (i.e. no star rating)
- Reviews will be displayed as posted by a 'Verified Customer' - real names will not be used unless you a) provide it, and b) confirm that the client has confirmed in writing to you that their name may be used.
Such a helpful website, pointed me to NTB Property Ltd. who was a local and fantastic surveyor for an excellent price! Highly recommend finding a local and competitively priced surveyor using "Local Building Surveyors".
very good service ....replied in a few hours ...
Made the process of finding a thorough, quality surveyor really easy. The process of instructing was really quick and easy to follow, and the price was very reasonable.
We had several direct responses to our enquiry. All very friendly, non-pressured and informative and we finally decided on one surveyor to proceed with.
Delighted with the service I got. IT was all last minute but the Surveyor was excellent...I was really well pleased with how he carried out the survey...a job well done..
Worked well for us. Filled in the required info, the site recommended two surveyors, our choice is due to carry out the survey in the next few days. Great service, many thanks.
Very prompt response to send my request to 3 surveyors and good service to give me list of all firms I could contact meeting my situation.
I used this website as I had absolutely no idea about to contact a property Surveyor for a house I was trying to buy. I received three instant referrals, the first one of which offered a reasonable price and could undertake the survey promptly. The other two referral's;s both followed up with me to see if I had found someone, so overall, very satisfied with this website.
Recommendations received immediately.
All the surveyors sites responded in good time with etimates and i spoke to one which was also helpful. I would recommend your site
What a great little website. None of the local surveyors could do a visit this side of end of October. I managed to get one within a week. Admittedly you pay a bit more but it seems to be worth it. Thanks
Really helpful website. Easy to use and found what I wanted
I don’t write reviews- but I was very impressed with this site I managed to find a local surveyor that I could actually talk to and arrange a quick survey . As previously with national chains , no contact no flexibility and double the price for less service I don’t think the surveyors are making the money - more like the agency
The website is so easy to navigate and I found what I was looking for in no time at all.
Instant response and enabled us to find a local surveyor easily when we live over 100 miles away.
A very efficient service both to organise the structural survey through to receiving the surveyors report. The report is informative and very helpful especially with regards to understanding specific issues of a 100 year old house that requires renovation and ongoing TLC! I would recommend this service and the surveyor we used.
The rapid and full response I neded.
Excellent, Can’t recomnend enough
Easy to use and it took me to a couple of good companies who responded quickly and efficiently.