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Holiday Pause

Holiday Pause

The Holiday Pause feature does pretty much what it says - if you need to pause or redirect all leads for an office for a period, for a holiday example, the holiday pause function does just that.

Key points

  • during a holiday, referrals can be suspended or redirected to another office in your account
  • you can set start and finish dates in advance, and the office will be suspended and re-activated automatically on the due dates without requiring any further input from you.

To set up a holiday Pause

To add a holiday pause, on the Holiday Pause page simply click the "Add holiday" button and enter the start and finish dates. Dates should be inclusive: the pause will commence at 00:00 on the start date, and finish at 23:59:59 on the end date. 

If you only have the one office, you will see that referrals will be shown as to be redirected to the same office - this means that the campaign is to be paused, and no leads will be generated in that time.

If you have more than one office, you can choose to either redirect your leads to a different office for the period of the holiday or pause your listings for that office altogether. To pause all the leads for an office, simply leave the redirect pointing to itself. The office will not be shown in search results, and no leads will be generated.

If you have more than one office, and want to pause both at the same time, then you will need to set a holiday for both offices, and set both to redirect to themself.

Holiday listings are automatically hidden from the Holidays list 90 days after the start date to avoid the list becoming too cluttered.

 

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